FCA redress scheme opens 30 June 2026 — register your claim early. Why it matters →
FCA redress scheme · Register before 30 June 2026

Were you mis-sold
car finance?

If you took out PCP or HP finance between 2007 and 2024, you could be owed compensation. The check takes 60 seconds - free, confidential, and reviewed by regulated solicitors.

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No win, no fee·Soft search · No credit impact·SRA-regulated solicitors
Start your claim

The 60-second check.

Three short steps. No paperwork needed — we'll find your agreements for you. A regulated solicitor reviews your details within two working days.

  • Free and confidential
  • Soft search — no impact on credit
  • Reviewed by real solicitors, not a call centre
  • You only pay if we win
60-second checkNo win · No fee

Check if you can claim

Free, confidential, and reviewed by a regulated solicitor — not a call centre.

Step 1 of 3
£1,658*

Average claim value (based on 2 agreements per driver)

Drivers are recovering thousands. You could be next.

The FCA estimates the average payout at £829 per agreement. Most drivers had two or more car finance agreements during the eligible window — meaning many claims total £1,500–£4,000+.

Check my claim value →
£7.5bn
Estimated industry liability
2007–24
Eligible agreement window
PCP & HP
Both finance types covered
4.7 / 5 · Based on 2,847 reviews · Excellent
3 days ago

Smooth from start to finish

I had no idea I was even eligible. Submitted my details on a Sunday evening, heard back from a solicitor on Tuesday. Brilliant communication throughout — they did all the heavy lifting.

S
Sarah M.
Verified review
1 week ago

Worth every penny

Other claims sites felt like marketing companies. Parker Kerrigan actually felt like real solicitors — because they are. Got my settlement in under five months and the whole process was clear.

J
James P.
Verified review
2 weeks ago

Honest and professional

What I appreciated most was the honesty. They told me upfront what to expect, what the fee would be, and didn't oversell. Settled for £2,140 across two old agreements I'd forgotten about.

A
Amrita K.
Verified review
Only takes 60 seconds

Three short steps. Then we take it from here.

No paperwork, no phone calls. Submit your details and a regulated solicitor reviews your case within two working days.

1

Tell us about your finance

Give us your basic details such as name, address, DOB and we will conduct a soft search to find any agreements you may have that are in scope for the FCA redress scheme.

~60 sec
2

A solicitor reviews your case

One of our fee earners checks the agreement against the law and confirms whether you have a viable claim.

2 days
3

We recover your money

We negotiate with the lender, register your claim under the FCA scheme.

No win, no fee
60seconds
That's all it takes

Start your claim now

No documents needed. We'll find your agreements for you.

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✓ Free✓ Confidential✓ No obligation
Pursuing claims against

20+ major motor lenders

If your finance was provided by any of these, your case is in scope. Don't see your lender? You may still be eligible — check in 60 seconds.

Black Horse
VolkswagenFinance
BMWFinancial
SantanderConsumer
MotoNovo
Close Brothers
Moneybarn
Mercedes-BenzFinance
Hyundai Capital
ToyotaFinancial
PSA Finance
Vauxhall Finance
Blue Motor
Clydesdale
FCE Bank
Alphera
Northridge
RCI / Mobilize
List indicative, not exhaustive. Check your lender →
Why Parker Kerrigan

A real law firm — not a claims management company.

Most claim sites are middlemen who pass your file to a panel of solicitors for a referral fee. Parker Kerrigan is the law firm. We open your case, run it, and litigate it ourselves.

SRA
Regulated by
Solicitors Regulation Authority
L500
Ranked firm
Legal 500 — Group Litigation
CH
Recognised
Chambers UK 2026
£100m+
Litigation funding
Behind our cases
Start my claim →
80 Strand, London — Parker Kerrigan offices
Damon Parker
Damon Parker
Managing Partner
Daniel Kerrigan
Daniel Kerrigan
Partner
One of the best group action firms in London — they combine legal brilliance with great client care.
Legal 500 UK
Plain-English answers

Your questions, answered

Who can claim?

If you took out a PCP or HP car, van, motorhome, or motorbike finance agreement before October 2024 in England, Scotland or Wales and used the vehicle mainly for personal use, you may be eligible to claim:

  • if you paid a discretionary commission, pursuant to which the lender motivated the dealership to charge you higher rates for the finance — this practice was banned in January 2021;
  • if your finance agreement was unfair due to high commission (where the commission is equal to or greater than 35% of the total cost of credit and 10% of the loan); or
  • if your finance agreement was unfair due to a tied commercial relationship between your lender and the dealership which gave the lender exclusivity or a 'right of first refusal'.
What fees do I have to pay for Parker Kerrigan to represent me?

If your claim is successful, we will charge:

  • 30% + VAT, up to a maximum of £420, of compensation between £1 and £1,499;
  • 28% + VAT, up to a maximum of £2,500, of compensation between £1,500 and £9,999;
  • 25% + VAT, up to a maximum of £5,000, of compensation between £10,000 and £24,999;
  • 20% + VAT, up to a maximum of £7,500, of compensation between £25,000 and £49,000; and
  • 15% + VAT, up to a maximum of £10,000, of compensation above £50,000.

There are no upfront costs. If you choose to cancel your claim with us after 14 days, we reserve the right to charge a cancellation fee of £75 + VAT per claim as a contribution to time spent and expenses incurred.

Why should I use Parker Kerrigan when I can complain myself?

Parker Kerrigan is a London-based litigation firm recognised for its specialism in complex, large-scale group actions. By choosing Parker Kerrigan, you benefit from:

Certainty. Although the FCA's proposals require lenders to try to trace customers, there is no certainty your lender will locate you — particularly if you have moved, changed your name, or your agreement concluded more than six years ago. If no contact is made within 12 months of the start of the scheme, you will lose your chance to claim.

Speed. The FCA has stated that consumers who complain before the redress scheme commences are likely to receive redress sooner.

Less hassle. You do not need your old paperwork. We manage the entire process for you, using technology to identify your claims, submit them, make representations, and distribute compensation.

Verification & accountability. The proposed calculation methodology is complex. We can check the lenders' calculations and require disclosure of the underlying information to ensure you receive the correct redress.

Legal expertise. We have in-depth knowledge of the laws and regulations surrounding motor finance claims.

Stronger and alternative claims. If a lender denies wrongdoing or doesn't offer enough, we can challenge the decision — including arguing for a higher rate of compensatory interest, raising irresponsible lending claims, checking how interest was calculated, and seeking disclosure of commissions on insurances such as GAP, paint and alloy wheel insurance.

Risk-free. No upfront costs. Most clients pay 28–30% (plus VAT) of their compensation. It remains possible to claim yourself without charge.

Multiple claims. We can handle all your claims, even if you borrowed from multiple lenders, and even if some agreements date back as far as 2007.

Why is this claim happening now?

The practices giving rise to motor finance claims were current between 2007 and 2021 (in the case of discretionary commissions — banned by the FCA in January 2021 after a review begun in 2016) and up to October 2024 (in the case of very high undisclosed fixed commissions and undisclosed tied commercial relationships).

In January 2024 the FCA announced it was considering a redress scheme. As a result, complaints have been paused and many consumers are now coming forward. The FCA is now consulting on its scheme. The consultation closes on 18 November 2025, and all parties expect the scheme to be in place by early 2026.

How much is my motor finance claim worth?

At this stage it is hard to estimate what claims may be worth, and we stress that not all claims will automatically succeed. Claims will turn on their own facts.

If you are entitled to compensation, the FCA expects consumers to receive an average of £829 (inclusive of interest), with many customers receiving more and a large number less. Given the popularity of PCP / HP agreements, and since the claim period goes back to 2007, many clients will have more than one claim.

In 2017 the FCA's evidence drawn from 16,000 contracts found the average overcharge as a consequence of Discretionary Commission Arrangements was £1,100 on a £10,000 loan. Factors affecting the value of your claim include the rate of interest payable, the date of your contract and the size of your loan. Some of the proportionally highest commissions were charged on relatively small loans — there isn't always a direct relationship between contract value and claim size.

What is a car finance commission claim?

Some lenders motivated dealers to increase your interest rate to earn commission — without telling you. These undisclosed arrangements (Discretionary Commission Arrangements / Difference-in-Charge commissions) were banned by the FCA in January 2021. If you were affected, you are likely to be entitled to compensation.

Other lenders paid excessively high fixed commissions — the FCA has decided redress is payable where commission was equal to or greater than 35% of the total cost of credit and 10% of the loan. Others had tied commercial relationships with dealerships giving them exclusivity or a right of first refusal. This practice also led to consumer detriment.

How long will the claim take?

Duration varies. The FCA has imposed a 'pause' meaning lenders are not required to issue final responses to complaints until December 2025 (the FCA is consulting to extend that to 31 July 2026). Once the redress scheme is in place (expected early 2026), lenders are expected to contact non-complainants within 6 months and complainants within 3 months.

Complaints are expected to be resolved within 3 months of agreement to be subject to the scheme; if eligible, payment should be made within 1 month. We caveat that early-days delays are likely while administrative processes are tested. Complex cases will take longer.

How do I know if I was mis-sold car finance?

'Mis-selling' is something of a misnomer. These claims arise from hidden commissions that made motor finance more expensive than it should have been. The hidden nature of the commissions means you cannot know if you have a valid claim without first obtaining disclosure of what commissions, if any, your dealership received from your lender.

You may have a valid claim if your interest rate was higher than necessary; the dealer or broker earned a commission but did not disclose it; you were charged a high commission (35%+ of the total cost of credit and 10% of the loan); or there were contractual ties giving a lender exclusivity or right of first refusal.

As part of instructing us, we will write to your lender and make enquiries as to the full circumstances of your agreement.

Can I make a car finance claim myself?

Yes — if you do nothing, you may be contacted by your lender, or you can proactively claim using free template letters from sites like Resolver and MoneySavingExpert, or by following the FCA's guidance.

However, claims could become complex if: you've had multiple agreements; your lender cannot trace you; you no longer have your paperwork; the lender refuses to disclose full commission details or denies the claim; or you don't trust lenders to lead a redress process fairly when they acted against your interests in the first place.

Choosing Parker Kerrigan means you're backed by a team of financial claims experts who manage the whole process — from verifying eligibility to challenging lenders — so you don't have to.

What is a Discretionary Commission Arrangement (DCA)?
A DCA is a commission structure through which the dealer could set or influence the interest rate offered to the customer, with their commission increasing if a higher rate was agreed. In our view this created a conflict of interest, as dealers were motivated to encourage customers to agree to higher rates.
If I need to get in touch about my claim, who should I contact?

If you need assistance, our team is here to help. Contact us via info@parkerkerrigan.co.uk or call us on 0203 070 2822 and one of our team will be in touch.

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